How to create and manage New User through the portal?

Published 4 years ago by Praveen Batra

Introduction to User Management in MindScroll LMS

This is an easy-to-follow step-by-step guide to create and manage a user using MindScroll LMS account.

  • Navigate to Manage Users: To access and follow the given steps, login as an "Admin" or "Instructor" into your MindScroll LMS.

To access the course editor to create a course, click on Users~> Manage Users in the left navigation menu.

Manage User Listing Page

To Search a particular user, type the username or email id in the ‘Search’ box and press ‘Enter’.

  • For searching only Active users you can type in "Active" and for only locked Users you can type in "Locked".

To sort the list on Name, Email ID, or last updated date, click on the corresponding column header. Click again to sort the list in reverse order.

Know what icons mean that are next to email and mobile.

  • "Red Cross" icon means that the user has not verified (his/her email or mobile).
  • "Green Tick" icon means that the user has verified (his/her email or mobile).

Manage User Highlight

*Create User Details

The important things to keep in notice:

  • (*) Star means that field is mandatory.
  • Default fields First Name, Last Name, Email, Mobile, Password, Role, Valid Upto, Time Zone - The rest of the fields are customizable from User custom fields.
  • From Courses and Learning Plan - While creating the users you can directly enroll him from these drop-downs.
  • Valid Upto: the user will be automatically locked until we remove these detail from a particular user form.
  • Role: A user can be associated with a single role, apart from users sub-admin can be defined from the Role Settings within Manage Settings.
  • Timezone: this is relevant to know the system that this particular user belongs to that particular zone.

Manage User Create form


To edit details of a particular user, click on the ‘Edit’ icon against it.

  • From the edit screen, you will also be able to see which courses and learning plans he/she has been enrolled in.

Manage User - Edit form

Edit user details and click on ‘Save’.


To Reset the Password of a particular user, Click on Reset’. Enter the new Password, Confirm the password and click on Save.

Manage User Password option

To enable the user to reset the password on their own, Click on “Send Reset Password Link”, and click on ‘Yes’ to confirm the action. 

Manage User - Send Reset Password Link

An email with a link to reset the password is sent to the user.


To Change the Role of a user Click on the 'Role' dropdown and Select a Role and Click on 'Save'.

Manage User - Role Drop Down


To Lock a user, Click on the 'Lock' icon against the user and Confirm by clicking on 'Yes, Lock User'.

Manage User

The Locked user will appear with a red Locked icon against the user.

Unlock Users

To Unlock User, Click on the red lock icon against the username and confirm by clicking on 'Yes, Unlock User'.

Please NoteTo know more about User Management, please refer to other respective documentation present in the category.

Admin View, Administrator, Administrator Feature, Custom Fields, How to Guide, Instruction, Knowledge, LMS Platform Navigation, Lock User, Update User, User Management

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