Frequently Asked Questions (FAQ)

What is an LMS?
An LMS or a Learning Management System is a software which assists the users to manage e-learning programs by hosting, managing, organising and evaluating the web-based courses for the learners.
Using an LMS, organizations can easily create, manage and deliver learning content and provide training to their employees or other staff members. Read More

Typical features of a Learning Management System include

  • Course Management
  • User Management
  • Learning Plan
  • Certification and Re-training
  • Assessments and Quiz maker
  • Survey and Feedback
  • Discussion Forum
  • Reporting and Analytics
  • Support for integration with collaboration tools like web-conferencing systems.

Top benefits of using an LMS:

  • Centralized Source for Learning and Training - Learning management system stores all your learning content in one location and makes it readily available to users.
  • Makes training Cost and Time Effective - Learning management system reduces the training costs immensely by eliminating the need of travel cost of trainer and participants, training facility cost, and printing material cost. You also save the time and effort consumed in managing the planning and logistics of training.
  • Makes training easily accessible - Using an LMS, the learners can choose to access the courses or training material at their convenience and time frame. They can access training anytime, anywhere by just logging into LMS with their laptops, tablets or any other mobile device.
  • Makes it easy to Update Training Content - LMS, being a centralised repository, makes updating and upgrading your courses and training material very easy. All content updates are readily available to the learners instantly.
  • Helps in Tracking Training Effectiveness - Using a learning management system, you can track the progress of your learners in near real-time. It helps in evaluating their competence and learning capabilities.
  • Read More

Different types of LMS are

  • Open Source or Free LMS - In open source LMS, the original source code of the software is available openly for download and it is free of charge. It is generally chosen because it’s free to use and also offers flexibility in design and feature. However, in most cases, it can be extremely complicated to use by beginners and can suit only the sophisticated users.
  • Commercial LMS - Commercial LMS are offered by companies for a fee and it costs money to use the product. It provides a superior level of support and is easier and quicker to deploy than the open source ones.
  • Installed or On-Premise LMS - Installed or On-Premise LMS is locally hosted and usually chosen by large companies. It is purchased from a vendor or downloaded from the website and installed on organization’s own servers.
  • Cloud-hosted or SaaS LMS - Cloud hosted LMS is hosted on the servers of the service provider (vendor) and is offered as a completely managed Software-as-a-Service (SaaS). Cloud LMS is typically available in monthly or annual subscription plans.
  • Read More

Top characteristics of a good Learning Management System are

  • User-friendly Interface
  • Flexibility of Customisation
  • Regular Product Updates
  • Affordable to use
  • Supports Integrated Learning
  • Read More

Top signs that indicate you need a Learning Management System or LMS are:

  • You need a Centralized Knowledge System
  • You need to Train Different Groups of People
  • You need to Train Remote and Dispersed Learners
  • You are spending a lot of time on Training Administration
  • You need to deliver Training in Cost Effective way
  • Read More

Like the name suggests, an Open Source LMS has an open source code that you can access for free, and customize it according to your specific requirements. The most popular example of an Open Source LMS is Moodle which is a feature-rich platform with community support. It is generally chosen because it’s free to use and also offers flexibility in design and feature. However, in most cases, it can be extremely complicated to use by beginners and can suit only the sophisticated users.

Cloud LMS is a web-based LMS hosted on the servers of the service provider (vendor). It is offered as a completely managed Software-as-a-Service (SaaS). You can subscribe to the software and can access it from anywhere and any device. Users can log in with a username and password and can either access the content online or download the e-learning course material for offline usage.

Cloud LMS provides flexibility in scaling up or down and since it is a hosted service, you are free from the hassles of installing plugins, troubleshooting or making updates. All the maintenance is done by the service provider themselves.

Pros and cons of an open source learning management system are:

Pros:

  • Free of Cost
  • Unlimited Users
  • Customization
  • Helpful Community

Cons:

  • Not User Friendly
  • No Technical Support
  • Hidden Cost of Deployment
  • Need Technical Expertise
  • Read More

Differences between Open source and Cloud LMS are

Pricing Model
  • Open Source LMS is available for free or is offered as a freemium service; which means that the basic software is free but you have to pay for any additional features. Other costs may include setup and hosting fees, customization cost, support and maintenance charges, and upgrade cost.
  • Cloud LMS is typically available in Monthly or Annual Subscription plans generally depending on features and number of users or subscribers. Other costs may include one-time set-up fee to install the LMS and covers functions like implementation, training, support, upgrades, and maintenance.
Deployment Mode
  • To deploy an open source LMS like Moodle, you need to download the moodle package and install it on a server and customise it to map your learning requirement and branding. It requires a higher knowledge of coding and IT expertise to deploy an open source LMS and they also lack dedicated support services.
  • Cloud LMS tend to not have an overly complex deployment procedure. They can usually be set up in minutes or hours without any technical expertise and need for any hardware or plugin.
  • Read More

Steps that can help you in selecting the best LMS option for your organization.

  1. List your Training Need
  2. Keep your Target Audience in mind
  3. Evaluate available LMS options
  4. Consider Support and Maintenance
  5. Take a Free Trial
  6. Read More

Top reasons why you should adopt a mobile Learning Management System are:

  • Learning Flexibility - The flexibility of learning is makes it more acceptable and fun for employees. Mobile learning apps powered by a mobile LMS offers such flexibility by providing anytime, anywhere access to learners.
  • Fit for Millennials - The newer generation is used to a more ‘on the go’ lifestyle, which makes traditional corporate training methods less attractive to them. A mobile LMS offers a better fit for them as they can easily learn using mobile apps in a similar way they use a social app or a video app.
  • Employee Engagement - Mobile LMS enables users to openly share ideas, knowledge, and generate conversations around training topics. This social aspect of training connects like-minded employees and offers a friendlier learning environment.
  • Easy Scaling - A mobile LMS is not just easily adaptable within a business environment but it can also be evolved as easily to meet the changing training needs.
  • Just in Time Learning - With mobile learning apps, powered by mobile LMS, learners can access information at the time of their need and do not have to wait for the next training session.
  • Cost Effective - With readily available smartphones with the employees and inexpensive or free applications, organizations have to incur fewer costs on resources as compared to conventional training modes.
What are the different LMS Pricing models?

Different LMS pricing models most commonly offered by LMS providers are

  • Pay per User - In this LMS pricing model you buy the license for a fixed number of users. The user license quota defines the maximum number of users that can be created in your account. For example, if you subscribe for a 500 user license, you can create a maximum of 500 users
  • Pay per Active User - In this model, you can create unlimited users in the Learning Management System and have to pay only for users who are actively using the LMS within the billing period.
  • Pay per Registered User - In this model, you have to pay only for users who are registered on LMS. The users can self-register themselves on the LMS. This LMS pricing model is most suitable for those who are in the business of selling online training courses.
  • Periodic Licensing - Periodic licensing gives LMS access to unlimited users for a specific period of time mostly monthly or annually. This LMS pricing model is preferred by large organizations who want a fixed expense irrespective of the usage.
  • Perpetual Licensing - Perpetual Licensing Model usually includes a one-time payment for user License fee and a recurring Annual Maintenance Cost for maintenance and support. This LMS pricing model is usually applicable for Installation based or On-Premise Learning Management Systems.
  • Open Source or Free LMS - Open Source LMS is available for free or is offered as a freemium service; which means that the basic software is free but you have to pay for any additional features. Other costs may include setup and hosting fees, customization cost, support and maintenance charges, and upgrade cost.
  • Read More

The prospect of implementing an Open Source Learning Management System for free or very low cost makes it an attractive proposition for organisations. But while an Open Source LMS like Moodle is free to download and use, there are other costs associated with implementation that an organisation should be aware of. Hidden costs of an Open Source LMS are:

  • Setup and Customization Cost
  • Hosting Cost
  • Technical Support Cost
  • Training and Administration Cost
  • Additional cost of upgrades
  • Read More

An active user can be defined in a variety of ways by LMS service providers. Some of the most common ones are

  • A user who is unlocked and is able to login during the billing period.
  • A user who logs in during the billing period.
  • A user who opens a course during the billing period.

An active user can be defined in a variety of ways by LMS service providers. Some of the most common ones are

  • A user who is unlocked and is able to login during the billing period.
  • A user who logs in during the billing period.
  • A user who opens a course during the billing period.

A Registered user, on the other hand, is any user who has a user account in the LMS.

E-learning is the delivery of learning and training through electronic devices such as computers, tablets and even mobile devices connected to the internet. Today, E-learning is widely used to deliver online training to large number of users (both synchronously and asynchronously) in academic and corporate world.

Mobile Learning or mLearning, refers to using mobile devices to access online learning content. Users can use mobile devices like smartphones or tablets to access learning content via a web browser or an installed app. One of the major benefits of mLearning is that it promotes portability. It offers a much better opportunity for users to learn anywhere and anytime.

Major differences between mLearning and e-learning are:

  • Purpose - The primary purpose of e-learning is to teach in-depth concepts or impart knowledge of specific skill to learners while Mlearning, on the other hand, is primarily used to provide just-in-time knowledge or information to learners.
  • Delivery Medium - E-learning courses are best viewed on larger screen size devices like desktop and laptops while mLearning content can be used on mobile devices like smartphones and tablets via a web browser or installed app.
  • Design - An e-learning course, usually, sets the context of learning, imparts the knowledge and ends with an assessment to evaluate learner’s understanding. While, in the case of mLearning, the courses are usually small micro learning nuggets that combine simple text and graphics.
  • Duration - E-learning lessons are mostly around 20 minutes, or even longer at times since they teach more complex topics. While Mlearning lessons are around 5-10 minutes each, as they offer small knowledge nuggets keeping the short attention span of learners in mind.
  • Read More

Cloud LMS is a web-based LMS hosted on the servers of the service provider (vendor). It is offered as a completely managed Software-as-a-Service (SaaS). You can subscribe to the software and can access it from anywhere and any device. Users can log in with a username and password and can either access the content online or download the e-learning course material for offline usage.

Cloud LMS provides flexibility in scaling up or down and since it is a hosted service, you are free from the hassles of installing plugins, troubleshooting or making updates. All the maintenance is done by the service provider themselves.

Blended Learning, also known as Hybrid Learning, is an approach to training which combines both classroom training (face-to-face instructor led training) and e-learning (self paced content modules) in a planned pedagogical valued manner. A typical example of a blended learning will include

  • Learners get access to Pre-read content (documents or videos) as online course content. They learn at their own pace.
  • Learners attend a face-to-face session with an expert (either in classroom or via web-conference) to discuss the pre-read content along with queries and doubts.
  • Learners assess their learning through assessments which can be conducted either online or in classroom session.

Synchronous learning involves learners and teachers to interact with each other in real-time. The learners can ask queries and teacher can respond. Traditionally, synchronous learning was restricted to classroom model only but today, it can be conducted online via tools like virtual classroom, web chat and web-conferencing solutions.

Asynchronous learning allows learners to learn at their own pace and at a time as per their convenience. This type of learning involves online delivery of learning content web platforms. Asynchronous learning can also be delivered via tools like Message Boards, Discussion Forums and self-paced courses hosted on LMS.

Steps that can help you in selecting the best LMS option for your organization.

  1. List your Training Need
  2. Keep your Target Audience in mind
  3. Evaluate available LMS options
  4. Consider Support and Maintenance
  5. Take a Free Trial
  6. Read More

A virtual classroom is an online learning environment that re-creates the traditional face-to-face learning environment with an online interface. With the use of specific software and other digital tools, the instructors and learners can interact with each other just like in a traditional classroom. It facilitates the live meeting or live teaching which can be either one-to-one or for a group. It supports live audio and video streaming capability and participants can communicate with each other in real time. Participants can also watch video presentations, share files, and send messages via text chat.

In addition, a virtual classroom also offers built-in interactive tools like whiteboard, co-annotation, and attention indicator which allows participants to collaborate in real time.

Read More

A TMS or TRMS is a software which helps the training organizations to manage and streamline their training process for instructor-led training. It is designed to help with managing back-office training tasks, like administration activities, scheduling, and reporting.

A Training Management System acts like a CRM and usually captures the entire Student lifecycle from inquiry to registration to certification and placement. Typical features of a TMS include

  • Batch Management
  • Session Plan
  • Attendance Management
  • Resource Management
  • Booking Management
  • Budgeting (cost, revenue, profitability)
  • Reporting and Analytics

Some of the major differences between a Training Management System and a Learning Management System are:

Different Processes (ILT vs E-learning)

A TMS typically takes care of all the training administration processes like logistics and resource management, session scheduling, and managing registration process.
An LMS, on the other hand, usually deals in creating e-learning courses, enrolling learners, tracking the performance of learners, and taking learner feedback.

Different Purpose (Training Administration Vs Content Delivery)

A TMS is primarily designed to help in Training Administration activities. It enables an organization to automate these activities and streamline the entire training administration process.
An LMS, however, is focussed on Content Delivery. It enables an organization to seamlessly manage and deliver online courses to the learners.

Different Primary Audience (Training Administrators Vs Learners)

While a TMS is designed keeping the needs of Training Administrators, an LMS is built for Learners.

A TMS is centered on organizations’ processes and caters to the need of stakeholders like Training Managers, HR Professionals etc.. An LMS is centered on learner experience and is more focused on ease of use and intuitiveness of the front-end user interface.

Read More

A Learning Content Management System (LCMS) is a tool for authoring online training content and publishing it in a variety of formats. The primary focus of an LCMS is on learning content and it provides authors, instructional designers, and subject matter experts the means to create e-learning content more efficiently.

SCORM stands for “Sharable Content Object Reference Model”. It is a collection of standards and specifications for e-learning content delivery. SCORM defines a specific way of constructing training content so that they work well with SCORM conformant Learning Management Systems (LMSs).

The Experience API (also known as xAPI or Tin Can API) is a web service that allows software clients to read and write experiential data in the form of “statement” objects. These statements are stored in a data store called a Learning Record Store, which can exist on its own or within a Learning Management System.

In their simplest form, xAPI statements are in the form of “I did this”, or more generally “actor verb object”. More complex statement forms can also be used.

A Learning Record Store (LRS) is a data store system that serves as a repository for learning records collected from connected systems where learning activities are conducted. It is an essential component in the process flow for using the Experience API (also known as xAPI or Tin Can API) standard. An LRS can exist on its own or within a Learning Management System.

MindScroll LMS offers flexible subscription plans based on number of “Active Users”. You can subscribe to MindScroll LMS simply by choosing the required number of “Active Users” as per your business need.

You can create unlimited users in your LMS account and have a subset of these users as “Active”. You will be billed only for “Active Users”. As the number of active users increase, the per user subscription price typically decreases making it affordable to scale up.

All “unlocked” users in the account are considered as Active users. An unlocked or active user will be able to log in to the Learning Management System, access courses and assessments, view report and analytics and download certificates. In order to remain within the ‘Active User’ limit of the subscribed plan, an administrator can ‘Lock’ the excess users and their access will then be restricted.

With our flexible payment plans, you can change your subscribed number of users anytime by simply visiting your ‘Manage Account’ section in the administrator login. You will be billed as per your new plan from the next billing period onwards. In case of changes during the billing period, the revised billing will be done on pro-rata basis. You can also Contact Us for any support in this regard.

Annual pricing is applicable for advance payment for a one year subscription and Monthly pricing is applicable for a month-on-month subscription. With annual subscription, you can save 2 months’ subscription cost.

Payment methods include all major credit card, debit card and net banking account. We also accept wire transfer in some cases. Please Contact Us for more information.

We offer 15-day Free Trial during which you can create unlimited courses, assessments and upto 100 users. All features of ‘Pro’ plan are available during the Free Trial Period. Once the Trial period is over, you can subscribe for the required number of active users and continue using all features of LMS.

In case you choose not to subscribe for ‘Pro’ plan, your account will be downgraded to ‘Basic’ plan and you can use limited features of LMS for Free.

To Activate your Free Trial, Click Here.

No, there is no set up or Implementation Fee. The Subscription charges include setup, usage and support charges.

With our flexible payment plans, you can change your subscribed number of users anytime by simply visiting your ‘Manage Account’ section in the administrator login. You will be billed as per your new plan from the next billing period onwards. In case of changes during the billing period, the revised billing will be done on pro-rata basis. You can also Contact Us for any support in this regard.

You can cancel your subscription anytime by visiting the ‘Manage Account’ section in your administrator login. In case of sub-instances, only a super admin can cancel the subscription. Your plan will remain active until the end of the current subscription period. At the end of the subscription period, your account will be downgraded to ‘Basic’ plan and you can use limited features of LMS for Free.

Please Contact Us for cancellation related queries.

If the subscription plan is not renewed, your account will be downgraded to ‘Basic’ plan and you can use limited features of LMS for Free. All users will be automatically locked and you active user license will be limited to the maximum number of users allowed in ‘Basic Plan’.

Your courses and learner progress data will continue to be stored, however some reports access may not be available in Basic Plan. In case you want to cancel subscription, Please Contact Us for cancellation related queries.

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