MindScroll Knowledge Base

Get a Sneak peak into what goes on behind the scene
  • Description of what customers can expect when engaging your support team, such as:
    • Hours of Your Support Team (if not follow-the-sun) - 10:00 AM to 7:00 PM
    • 1st Response SLA (Maximum time a customer should expect to wait until they receive their 1st HUMAN response from your Customer Support Team) - Within 2 Hours
  • Link to create a support case https://mindscroll.freshdesk.com/support/tickets/new
  • Link to email support support@mindscroll.com
  • Link to your KB/Forums https://mindscroll.freshdesk.com/support/home
  • Link to your Zoom IM - Live Customer Support Channel (if available)
  • Support Phone Number (if available)

Whatsapp bot Support Center

  • Experience WhatsApp the way your customers do
  • Just scan the QR code or add +1 (930) 203-1871 to your contacts and say “Hi“ over WhatsApp.
Multi-Language Support
Getting Started
Getting Started

5 articles

Discover how to get started with MindScroll Learning Management System.

Learning Content Management
Learning Content Management

9 articles

Learn how to upload and manage training material in your MindScroll LMS account.

Course Management
Course Management

5 articles

Learn how to create, customize and organize your online courses and training materials.

Learning Plan Management
Learning Plan Management

2 articles

Learn how to organize your online courses into learning plans and manage learning paths.

User Management
User Management

3 articles

Learn how to manage, create and import users as well as groups and organization charts.

ILT Management
ILT Management

0 articles

Discover how to manage Instructor Led Training sessions in MindScroll LMS.

Gamification
Gamification

1 articles

Learn how to implement game-based learning in MindScroll LMS.

Dashboard and Reports
Dashboard and Reports

7 articles

Learn how to use Dashboard and Visual Interactive Reports in MindScroll LMS.

Analytics and Reports
Analytics and Reports

1 articles

Learn how to download various reports in MindScroll LMS.

Online Tests and Surveys
Online Tests and Surveys

4 articles

Learn how to create online tests and surveys in MindScroll LMS.

Settings
Settings

7 articles

Learn how to configure your preferences in MindScroll LMS using admin settings.

Troubleshooting FAQs
Troubleshooting FAQs

5 articles

Discover troubleshooting steps for commonly faced issues.

MindScroll LMS

Comparing with Moodle?

Want to sell courses online?

FOLLOW US!

Contact Us
yg@infonative.net | 107, 108 DLF South Court, Saket District Center, New Delhi - 110017

Delhi | Mumbai

Copyright © 2024 Infonative Solutions Pvt Ltd - All rights reserved. MindScroll is a registered trademark of Infonative Solutions Pvt. Ltd.