Customer Service Training - MindScroll Blog

How to Build an Employee Training Program in 5 Simple Steps

Building a good training program isn’t easy. There are many issues that can make your training ineffective and costly. So, how can you build a great program? How do you improve your strategy? In this blog article, we show you 5 simple steps you can develop an effective employee training program that actually works.

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How to start an online training academy: (An easy guide for 2020)
How to start an online training academy: (An easy guide for 2020)

The eLearning industry is growing at a fast rate. Online courses offer an impactful way to gain new skills and knowledge. An online training academy is also a great way to access and spread knowledge. Moreover, it’s a cheap and profitable business. In this article, we show you 5 simple steps to start an online training academy.

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How to Measure ROI of Employee Training Programs?
How to Measure ROI of Employee Training Programs?

Employee training and development costs time, money and a lot of effort. It has also many hidden and direct costs. So, it’s obvious that you want to know the value of your programs. You also want to know if your budget is well utilized. We show you 5 simple ways to measure your ROI of training programs.

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Top 8 Benefits of Online Customer Service Training
Top 8 Benefits of Online Customer Service Training

Is conducting online customer service training worth investing in? Will it benefit your staff? Today many companies have switched to such programs because of its advantages. Let’s now examine the 8 benefits of customer service online training.

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5 Top Benefits of LMS for The Retail Industry
5 Top Benefits of LMS for The Retail Industry

Learning Management System is now used by many retail companies. It has become an essential part of online employee training and development processes. Read a little further and you'll find more about the important role that it plays.

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Top Seven Benefits of Conducting Customer Service Training Online
Top Seven Benefits of Conducting Customer Service Training Online

Today's customers go with the product with which they could get associated for the long term. Having a brand who listens to their problems and is easily reachable on one call, is what makes an organization competent in today's market, customer service thus becomes a major function of growing org...

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