Customer Training - MindScroll Blog
The Ultimate Guide to Improve Your Customer Service Training: Top 5 Tips for Great Customer Service
86% of clients are willing to pay more for great customer service. By the end of 2020, it will overtake products and prices as the main brand differentiator. So, improve your customer service training program to get new clients and increase your revenue and brand loyalty. Know the top 5 tips which can help you get started.
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How to Build an Employee Training Program in 5 Simple Steps
Building a good training program isn’t easy. There are many issues that can make your training ineffective and costly. So, how can you build a great program? How do you improve your strategy? In this blog article, we show you 5 simple steps you can develop an effective employee training program that actually works.
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Top 8 Benefits of Online Customer Service Training
Is conducting online customer service training worth investing in? Will it benefit your staff? Today many companies have switched to such programs because of its advantages. Let’s now examine the 8 benefits of customer service online training.
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What is an LMS?
Ever wondered what an LMS or Learning Management System is? Or thought about its functionalities and benefits ? Here we bring you the complete guide to everything that you need to know about Learning Management System before you start with one for your organizational learning and training purpose.
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