Learning in the time of Bots - MindScroll Blog Cover Image

Learning in the time of Bots

Published 1 year ago by Joyjeet Sarkar

The announcement of Facebook Bot messaging platform took the world by storm. Here's the F8 Keynote.

Suddenly all social media went from “Bot who?” to how Bot is the 3rd digital wave (After Internet and Apps).

We at MindScroll have recently experimented with Bots with an Indian client and believe Bots really have chances of changing how we do stuffs on Internet, specially Learning.

Here the exact use case and how we solved it.

Client : A Solar Company, which helps reduce mobile tower expenses for mobile operators by converting them to solar from Diesel.

Problem : Guys on the ground are at 2–3 levels where the lowest one is a Technician. They have good working knowledge of Electrical Equipment but on job learning is limited in scope. They may not even have access to Computers and their primary internet device is the smart phone they own. 

To teach/engage them the company had created Zone wise Whatsapp groups but it initially started off as a good discussion place but ended up being a group with lazy forwards. (Every one of us is in one of such groups on Whatsapp)

Solution : We recommended the client Slack and thought they didn't knew anything about Slack, convincing them that its “Whatsapp for Enterprise” helped. The employees on the ground would be pushed a Question everyday at 7am in the morning. You could reply by typing /answer and then 1/2/3/4 and our Learning Platform verifies your answer and provides you with relevant feedback.

Initially it took a long time to take off, convincing them to start using it but now we get around 70% self answers and on days we push/remind them, ~90%.

We also observed people pinging “Next Question”, “please send question for today” to the bot. Our bot was not smart enough to understand these but we see this as the next frontier. Pull learning, if it takes off ever in the formal Learning approach, would be in Conversational UX form.

Check the screenshots below.

Learning-in-the-time-of-bots




LMS, Learning Management System, Micro Learning, Chatbot, Learning Platform

Simple and Easy to Use for All Your Training Needs

Get Started With MindScroll Today

Read More...

Introduction of Hospitality Industry with E-learning Platform -Related Blog Image
Introduction of Hospitality Industry with E-learning Platform

Being dependent on people, hospitality industry demands higher standardization in services offered by the Enterprise. Equipping the workforce with all information about the product and services besides keeping them on one common road becomes a concern for the industry.

View
Real Cost of a Free or Open Source LMS -Related Blog Image
Real Cost of a Free or Open Source LMS

Free or Open Source Learning Management System may sound like the most ideal choice for your organization. But before you go ahead and install that free Open Source LMS, you should know about all the hidden costs of operating it.

View
Top 3 Challenges of Managing Remote Employees (And How to Solve Them) -Related Blog Image
Top 3 Challenges of Managing Remote Employees (And How to Solve Them)

Managing remote employees can be quite challenging. Given the current COVID-19 crisis, many companies were forced to switch to remote working. So, what are the common challenges faced in leading a team remotely? What are the tips, solutions, or best practices to overcome them? Here are the top 3 challenges of managing remote employees and how to solve them.

View

MindScroll LMS

Comparing with Moodle?

Want to sell courses online?

FOLLOW US!

Contact Us
sales@mindscroll.com | MindScroll, 3rd Floor, Tower B, Unitech Cyber Park, Sector 39 Gurugram, Haryana 122002

Gurgaon | Delhi | Bangalore | Mumbai

Copyright © 2017 Learnzippy E-learning Services Private Limited - All rights reserved. MindScroll is a registered trademark of Learnzippy E-learning Services Pvt. Ltd.