Learning in the time of Bots - MindScroll Blog Cover Image

Learning in the time of Bots

Published 8 months ago by Joyjeet Sarkar

The announcement of Facebook Bot messaging platform took the world by storm. Here's the F8 Keynote.

Suddenly all social media went from “Bot who?” to how Bot is the 3rd digital wave (After Internet and Apps).

We at MindScroll have recently experimented with Bots with an Indian client and believe Bots really have chances of changing how we do stuffs on Internet, specially Learning.

Here the exact use case and how we solved it.

Client : A Solar Company, which helps reduce mobile tower expenses for mobile operators by converting them to solar from Diesel.

Problem : Guys on the ground are at 2–3 levels where the lowest one is a Technician. They have good working knowledge of Electrical Equipment but on job learning is limited in scope. They may not even have access to Computers and their primary internet device is the smart phone they own. 

To teach/engage them the company had created Zone wise Whatsapp groups but it initially started off as a good discussion place but ended up being a group with lazy forwards. (Every one of us is in one of such groups on Whatsapp)

Solution : We recommended the client Slack and thought they didn't knew anything about Slack, convincing them that its “Whatsapp for Enterprise” helped. The employees on the ground would be pushed a Question everyday at 7am in the morning. You could reply by typing /answer and then 1/2/3/4 and our Learning Platform verifies your answer and provides you with relevant feedback.

Initially it took a long time to take off, convincing them to start using it but now we get around 70% self answers and on days we push/remind them, ~90%.

We also observed people pinging “Next Question”, “please send question for today” to the bot. Our bot was not smart enough to understand these but we see this as the next frontier. Pull learning, if it takes off ever in the formal Learning approach, would be in Conversational UX form.

Check the screenshots below.

Learning-in-the-time-of-bots




LMS, Learning Management System, Micro Learning, Chatbot, Learning Platform

Read More...

10 Steps for Opening up your Online Training Academy -Related Blog Image
10 Steps for Opening up your Online Training Academy

Sitting in a classroom with 60 students per batch and earning specific income annually is no more a restriction when you have the huge knowledge base. Going online with your own academy has no more remained a thoughtful process, you now has the ability to open your online academy in easy 10 steps.

View
What is a Virtual Classroom? -Related Blog Image
What is a Virtual Classroom?

Over the years, education and training have become quite advanced. The digital age has created more learning opportunities as well as newer methods of training. A Virtual classroom is one of the most incredibly useful educational technology. Let’s learn more about it.

View
5 Top Benefits of LMS for The Retail Industry -Related Blog Image
5 Top Benefits of LMS for The Retail Industry

Learning Management System is now used by many retail companies. It has become an essential part of online employee training and development processes. Read a little further and you'll find more about the important role that it plays.

View

MindScroll LMS

Comparing with Moodle?

Want to sell courses online?

FOLLOW US!

Contact Us
sales@mindscroll.com | +91 7011 094 649 | MindScroll, 3rd Floor, Tower B, Unitech Cyber Park, Sector 39 Gurugram, Haryana 122002

Gurgaon | Delhi | Bangalore | Mumbai

Copyright © 2017 Learnzippy E-learning Services Private Limited - All rights reserved. MindScroll is a registered trademark of Learnzippy E-learning Services Pvt. Ltd.