Learning in the time of Bots - MindScroll Blog Cover Image

Learning in the time of Bots

Published 7 months ago by Joyjeet Sarkar

The announcement of Facebook Bot messaging platform took the world by storm. Here's the F8 Keynote.

Suddenly all social media went from “Bot who?” to how Bot is the 3rd digital wave (After Internet and Apps).

We at MindScroll have recently experimented with Bots with an Indian client and believe Bots really have chances of changing how we do stuffs on Internet, specially Learning.

Here the exact use case and how we solved it.

Client : A Solar Company, which helps reduce mobile tower expenses for mobile operators by converting them to solar from Diesel.

Problem : Guys on the ground are at 2–3 levels where the lowest one is a Technician. They have good working knowledge of Electrical Equipment but on job learning is limited in scope. They may not even have access to Computers and their primary internet device is the smart phone they own. 

To teach/engage them the company had created Zone wise Whatsapp groups but it initially started off as a good discussion place but ended up being a group with lazy forwards. (Every one of us is in one of such groups on Whatsapp)

Solution : We recommended the client Slack and thought they didn't knew anything about Slack, convincing them that its “Whatsapp for Enterprise” helped. The employees on the ground would be pushed a Question everyday at 7am in the morning. You could reply by typing /answer and then 1/2/3/4 and our Learning Platform verifies your answer and provides you with relevant feedback.

Initially it took a long time to take off, convincing them to start using it but now we get around 70% self answers and on days we push/remind them, ~90%.

We also observed people pinging “Next Question”, “please send question for today” to the bot. Our bot was not smart enough to understand these but we see this as the next frontier. Pull learning, if it takes off ever in the formal Learning approach, would be in Conversational UX form.

Check the screenshots below.

Learning-in-the-time-of-bots




LMS, Learning Management System, Micro Learning, Chatbot, Learning Platform

Read More...

An Introduction to Gamification -Related Blog Image
An Introduction to Gamification

Introduction of Gamification in E-learning modules not only introduces fun-factor in training function rather incorporates motivational push behind taking up a course. Playing with Badges and points in order to create a sense of enthusiasm in learner's mind are only a few cards of Gamification.

View
Recent Trends of E-learning Industry -Related Blog Image
Recent Trends of E-learning Industry

Just like any other industry E-learning has been growing and evolving around various aspects of training activity. With the evolution of learner's profile followed by the changing needs of organizations, E-learning has been experiencing constant evolution and development.

View
6 Reasons Why You Need a Mobile Learning Management System -Related Blog Image
6 Reasons Why You Need a Mobile Learning Management System

Are you wary of using Mobile Learning to train your employees? Not sure of how it will impact their training? Here are the 6 reasons why you should consider Mobile Learning Management System for the millennial generation workforce.

View

MindScroll LMS

Comparing with Moodle?

Want to sell courses online?

FOLLOW US!

Contact Us
sales@mindscroll.com | +91 7011 094 649 | MindScroll, 3rd Floor, Tower B, Unitech Cyber Park, Sector 39 Gurugram, Haryana 122002

Gurgaon | Delhi | Bangalore | Mumbai

Copyright © 2017 Learnzippy E-learning Services Private Limited - All rights reserved. MindScroll is a registered trademark of Learnzippy E-learning Services Pvt. Ltd.